Dr. Sean O'Brady

Assistant Professor

Department / Academic Area

Faculty, Human Resources And Management

Available to Supervise PhD

Human Resources and Management

Biography

Sean O’Brady is an assistant professor at the DeGroote School of Business. He is also an associate member of McMaster's School of Labour Studies, a researcher at Cornell University's Ithaca Co-Lab and a co-researcher with the Inter-University Research Centre on Globalization and Work (CRIMT). His interests span the fields of comparative employment relations and human resource management. He is currently working on projects investigating the effects of technological change on job quality in call centres and employer responses to minimum wage increases. Sean’s research has received awards from the Labor and Employment Relations Association, Society for the Advancement of Socio-Economics, Canadian Industrial Relations Association, and the Confédération des syndicats nationaux. His work can be found in Industrial Relations, the British Journal of Industrial Relations, the European Journal of Industrial Relations, and elsewhere. Prior to his appointment at McMaster University, Sean completed postdoctoral research at Cornell University, and a PhD from Université de Montréal.

Videos

Articles

Links

Publications

Journals

The High Costs Of Outsourcing: Vendor Errors, Customer Mistreatment, And Well?being In Call Centers

Sean O'Brady    Virginia Doellgast    David Blatter

Journal     2024

Industrial Relations A Journal Of Economy And Society

Negotiating Limits On Algorithmic Management In Digitalised Services: Cases From Germany And Norway

Virginia Doellgast    Ines Wagner    Sean O'Brady

Journal     2023

Transfer European Review Of Labour And Research

Control And Insecurity In Australian And Canadian Universities During The Covid-19 Pandemic

David Peetz    Sean O'Brady    Johanna Weststar    Amanda Coles    Marian Baird    Rae Cooper    Sara Charlesworth    Amanda Pyman    Susan Ressia    Glenda Strachan    Carolyn Troup

Journal     2022

Relations Industrielles-industrial Relations

Other

Making Call Center Jobs Better: The Relationship Between Management Practices And Worker Stress

Virginia Doellgast    Sean O'Brady

2020

The Z Effect: Employment Precarity, Covid-19 And Mental Health Impact On Hamilton's Generation Z

Jeffrey c Martin    Sean O'Brady    Elizabeth Richardson    Sharon Charters