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Videos
Articles
September 26, 2025 ·
ACCOUNTING AND FINANCIAL MANAGEMENT
|
ALA MOKHTAR
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ALFRED LIU
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ASHISH PUJARI
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BENSON HONIG
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BERK GORGULU
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CANSU EKMEKCIOGLU
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CATHERINE CONNELLY
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CHRISTINE LESAGE
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FINANCE AND BUSINESS ECONOMICS
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HUMAN RESOURCES AND MANAGEMENT
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INFORMATION SYSTEMS
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KHALED HASSANEIN
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LINGLING SHI
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MANISH VERMA
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MARKETING
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MILENA HEAD
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OPERATIONS MANAGEMENT
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RUHAI WU
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SEAN O'BRADY
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SHANE SAUNDERSON
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SUDIPTO SARKAR
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TRISH RUEBOTTOM
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YAIR BERSON
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YOONTAE JEON
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YUN ZHOU
Celebrating DeGroote grant success in 2025
January 9, 2025 ·
IN THE NEWS
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SEAN O'BRADY
In the news: The strike is over – now what?
August 8, 2023 ·
HUMAN RESOURCES
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IN THE NEWS
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RESEARCH
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SEAN O'BRADY
In The News: Why Canadians are Still Stuck on Hold Despite Rise of Automated Customer Service
April 19, 2023 ·
AI
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ARTIFICIAL INTELLIGENCE
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HUMAN RESOURCES & MANAGEMENT
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IN THE NEWS
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RESEARCH
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SEAN O'BRADY
In the News: Toronto Company Ada Support Using AI to Fully Automate Customer Service Calls
March 30, 2023 ·
AI
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ARTIFICIAL INTELLIGENCE
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HUMAN RESOURCES & MANAGEMENT
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IN THE NEWS
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PHD
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RESEARCH
|
SEAN O'BRADY
In the News: How AI is Changing the Jobs of Call Centre Workers
Tags:
FULL TIME FACULTY
HUMAN RESOURCES AND MANAGEMENT
SEAN O'BRADY
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