Articles Archive | Site Mmai

Check out the latest articles on the DeGroote blog.

A student working at her laptop

October 27, 2025 · HEALTH POLICY AND MANAGEMENT · RESEARCH · SOCIETAL IMPACT · STRATEGIC PLAN | TEACHING AND LEARNING

Business education that bridges the AI application gap

A woman with earphones in smiling and waving at her laptop screen.

September 23, 2025 · STRATEGIC PLAN | TEACHING AND LEARNING

Empowering professionals to lead with confidence into tomorrow’s AI-driven world

A collage showing diverse students and professionals collaborating and coding on computers.

July 28, 2025 · STRATEGIC PLAN | TEACHING AND LEARNING

DeGroote School of Business launches innovative AI driven graduate programs

Maryam Ghasemaghaei, smiling, wearing a black shirt and red lipstick.

May 1, 2025 · INFORMATION SYSTEMS · RESEARCH · SOCIETAL IMPACT · STRATEGIC PLAN | INCLUSIVE EXCELLENCE · STRATEGIC PLAN | RESEARCH AND SCHOLARSHIP

Confronting the inherent bias of artificial intelligence

February 5, 2025 · MARKETING

Customer connections powered by artificial intelligence

April 19, 2023 · HUMAN RESOURCES AND MANAGEMENT · RESEARCH · STAFF

In the News: Toronto Company Ada Support Using AI to Fully Automate Customer Service Calls

Businessman at the airport, holding a suitcase in one hand and a phone in the other.

March 30, 2023 · HUMAN RESOURCES AND MANAGEMENT · RESEARCH · STAFF

In the News: How AI is Changing the Jobs of Call Centre Workers

A tall view of Hamilton Hall at McMaster University, showcasing its impressive architectural design against the sky.

May 25, 2022 · RESEARCH · STAFF

Maryam Ghasemaghaei recognized as University Scholar

Manaf Zargoush and Dan Perri, both in jackets and glasses, smiling next to one another.

November 25, 2021 · HEALTH POLICY AND MANAGEMENT · RESEARCH

Researchers Create AI Algorithm to Improve Timeliness, Accuracy of Sepsis Predictions